OUR PRACTICE

At You Make Me Smile Dental Centre, we firmly believe that every smile has a story, and with our 23-year legacy, we’re here to ensure that each story is a healthy and a radiant one. With deep roots in our community, we have consistently delivered exceptional care that encompasses a wide spectrum of procedures, spanning between preventive, restorative, and cosmetic services. We understand that each person’s needs are unique ones, and we take pride in tailoring our services to address these distinct requirements. Our dental practice has experienced remarkable growth, transforming from a singular modest establishment with only two treatment-rooms and a team of five into a thriving, expansive, two location institution boasting 23 treatment rooms and a dedicated staff of over 46-individuals.

While our primary focus is on general dentistry, we also dedicate ourselves to specialized areas such as implantology, cosmetic dentistry, orthodontics, oral surgery, and much more. This approach is a one-stop-shop that allows us to cater to a diverse range of dental needs and quality.

Our enduring presence in the field is a testament to the relationships we have nurtured over two decades of unwavering dedication. With the trust of our community, the founder Dr. Raed Younes, all our Dentists, Hygienists, and the rest of our dedicated team, we look forward to continuing the mission of ensuring that every smile we encounter tells a story of health, radiance, and lasting confidence.

Continuous improvement initiatives are part of our DNA. We regularly analyze our processes, incorporate patient feedback, and stay updated with industry developments. Our patients are our top priority, as we prioritize their needs and comfort above all. From the moment they enter our clinic, we create an atmosphere of warmth, by providing personalized office tours, offering Comfort Pampering Menus, and most of all respect, and understanding. Our staff actively listens to our patients’ concerns and feedback, ensuring that every visit is a positive and remarkable one.

Our providers consist of specialized Dentist and experienced hygienists that are not only experts in their fields, but also compassionate individuals dedicated to their patients’ care. We invest in continuous training, financially sponsoring international and abroad continuing education programs and courses, and development to stay at the forefront of dental advancements, ensuring that our patients receive the best and most up-to-date services.

We are committed to providing top value in all aspects at our practice. We blend expertise, innovation, patient centricity, and a strong ethical foundation to deliver outstanding dental care to our community.

TRAINING WITH SCHEDULING INSTITUTE
We are proud to be working with the Scheduling Institute, a leading national corporation headquartered in Alpharetta, Georgia. As the world’s largest dental training company, the Scheduling Institute has been our valued partner for over a decade now, empowering us with invaluable knowledge and skills.

Through our partnership, we’ve honed our scheduling process, ensuring our patients receive timely and convenient appointments. We’ve mastered the art of proper phone etiquette, providing seamless communication and exceptional service from the moment you call us. The Scheduling Institute has equipped us with innovative solutions to tackle inter-office challenges, fostering a harmonious and efficient work environment.

Our collaboration has enabled us to streamline our operations, maximizing our productivity without compromising on the quality of care. The expertise we’ve gained from the Scheduling Institute has been instrumental in elevating our practice to new heights, allowing us to provide our patients with unparalleled service and support.

TECHNOLOGY
One of our hallmarks is our consistent investment in the latest dental technologies as we leverage technology to provide the best possible outcomes for our patients. We’ve established a full in-house stand-alone digitalized laboratory equipped with digital impressions, 3D imaging equipment’s, coupled with advanced CAD / CAM systems, in-house milling units, latest Artificial Intelligent software’s for design and smile planning, and a CT Scan, all under one roof to serve the purpose of saving time, ensuring the deliverance of top quality procedures, and enabling same-day restoration surgeries and treatments. Our commitment to development and innovation sets us apart as leaders in the area.

AFFILIATIONS WITH THE COLLEGE, HYGIENE RULING ASSOCIATION AND IPAC
Our team of doctors holds licensure from the prestigious Royal College of Dental Surgeons Ontario (RCDSO), a regulatory body known for upholding the highest standards of dental practice in the province. Similarly, our dedicated dental hygienists adhere to the regulations and guidelines set forth by the College of Dental Hygienists of Ontario (CDHO). Through their licensure and ongoing adherence to professional standards, our dental professionals ensure the delivery of top-quality care to our patients, reflecting our commitment to excellence in oral healthcare.

In addition to the stringent professional standards upheld by our team, we prioritize the safety and well-being of our patients through the implementation of effective infection prevention and control (IPAC) policies, systems, and practices. We recognize the critical importance of maintaining a hygienic and sterile environment within our dental facilities to minimize the risk of infection transmission and protect the health of our patients and staff. By promoting rigorous IPAC protocols and regularly updating our practices in accordance with industry best practices and regulatory requirements, we strive to provide a safe and comfortable environment for all individuals who entrust us with their dental care needs.

AWARDS (MAYOR/CHAMBER OF COMMERCE CERTIFICATES)
As proud members of the Chamber of Commerce, we are deeply committed to supporting our local community and fostering economic growth and prosperity. Through our active participation in Chamber initiatives and events, we aim to contribute to the vibrancy and success of our region while building strong relationships with fellow businesses and community stakeholders.

Furthermore, we are honored to have received the Quinte West Readers Choice Award for Favorite Dentist in multiple years, including 2008, 2010, 2012, 2015, and 2016. This esteemed recognition reflects the trust and appreciation of our patients and the community at large. We are grateful for the continued support and loyalty of our patients, whose confidence in our practice motivates us to uphold the highest standards of excellence in dental care.